Leadership is a skill that has to be nurtured over a period of time to bring about the right
result though some leaders are born while others are created through positive intent. While a
leader needs many skills to be effective, powerful communication is right up there on the list
of must-have skills. One who knows the right thing to say at the most opportune moment has
the makings of becoming a good people leader.
While enhancing the skills of many corporate teams, top trainer and master of ceremony,
Gaston Dsouza uses the following pillars of good communication to bring out the
effectiveness of a good leader. They are:
1. The right choice of words: In order to send out the right message to the team, a
leader has to be careful with the choice of words and maintain a balance between
words and tone. One should have a professional approach while communicating
without compromising on the expected result from the task at hand. A good leader
will have a large vocabulary and possess the knowledge and wisdom to use the right
words at the right time.
2. Focus on structure: An effective leader often follows a structured thought process
which is an integral part of the communication mechanism. A leader’s thoughts
cannot be chaotic and confusing and should be structured in order to send out the
right message to the team. This helps in minimizing misunderstandings and sends
out a positive message.
3. Transparency: A true leader ensures that information is communicated clearly and
in a transparent manner to all levels of employees. Complicating things by hiding
facts from certain people and sharing with others isn’t advisable as the team will have
a divided opinion about the leader. All employees have to be treated as equal and
information has to be dispelled at the appropriate time. Every good leader knows that
honesty is a vital aspect of communication and should be practised diligently during
communication with team members and stakeholders.
4. Conviction: One of the most prized virtues of a leader’s communication is the
confidence with which facts and ideas are delivered. A leader has to be assured and
convinced about an idea before presenting it to the team and should be sure of what
he is saying. A negative message can be sent if the leader himself is unsure of the
plan he wants to implement.
5. Feedback: A true leader is always open and keen to receive feedback from his team,
clients and peers. It helps in boosting the growth of the individual and the
organization. Through regular feedback, it is possible to create an environment that
supports new ideas and interaction.
Gaston Dsouza is a corporate trainer and loves compering at events, brings the above
points into play during his training sessions with diverse groups. It has helped leaders to
home their skills and become effective with their teams.